Superdash Talk to enterprise sales

Superdash Chat

AI chat agents for every channel your customers use.

Resolve questions, take orders and close loops across messaging apps, SMS, web chat and email. Your team takes over any thread with one click.

Build your chat agentTalk to sales
Every channel, one thread Rich, actionable messages One-click human takeover

Every message answered on the channel your customer chose, in your tone, with your team one click away.

Trusted by teams that talk to customers all day.

Zoomcar
Thyrocare
LeapFinance
LifeCell
foundit
Material Depot
heytruffle
Entri
Sencov
Rolkol
Tranzact

Built for enterprise

Every message encrypted, redacted and audited. Chat AI your security, legal and compliance teams can approve.

Talk to our enterprise team
Certifications
ISO
ISO/IEC 27001Certified information security management.
SOC 2
SOC 2Independently audited security and availability controls.
VAPT
VAPTRegular vulnerability and penetration testing by external specialists.
Reports available on request under NDA.

Retention controls. Choose how long conversations are kept, who can read them and when they’re deleted.

PII redaction. Card numbers, IDs and other sensitive details are masked in messages and logs.

Opt-in and consent. Proactive messages go only to customers who have opted in, with easy opt-out.

Approved templates. Outbound messages use templates your team has reviewed and approved.

Access and audit. Role-based access, SSO and a full audit trail of every AI and human action.

Data residency. Keep conversation data in [your region], with deletion and export on request.

One chat platform, every kind of conversation. Pick a use case to see how the conversation goes.

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Built for real conversations. Customers switch channels, send photos and change their minds. Superdash Chat keeps up.

Every channel, one thread. Messaging apps, SMS, web chat and email from the same customer land in one conversation.

MessagingSMSWeb chatEmail

Rich messages. Buttons, lists, forms, images and payment links, right inside the chat.

Pick a delivery slot:
TodayTomorrow

Takes action. Checks orders, books slots, updates your CRM and takes payments while chatting.

lookup_orderbook_slotupdate_crmsend_payment_link

Smart routing. Every conversation goes to the right agent, team or language automatically.

Refund requestBilling agent
Message in HindiHindi-speaking agent
Enterprise customerAccount manager

Shared team inbox. Your people see every thread and take over with one click, with full history.

Chat agentArjun · Support

Conversation analytics. Resolution, handoff and satisfaction trends across every channel and agent.

This week: most chats resolved by AI, a handful handed to the team, all with full history.

What happens in every conversation.

  1. 01
    Arrive

    A message lands on any channel your customers use.

  2. 02
    Identify

    Superdash matches it to the customer and their history.

  3. 03
    Understand

    The agent works out what’s being asked, in any language.

  4. 04
    Act

    It checks, books or updates your systems right away.

  5. 05
    Reply

    It answers with text, buttons, links or forms.

  6. 06
    Follow up

    Updates and receipts go out, and the thread stays open.

Broadcasts that start conversations. Send approved updates to opted-in customers, and let your agents handle every reply.

Smart audiencesTarget by segment, behaviour or what customers bought.
Replies handledEvery answer goes to an agent, not a dead-end inbox.
Live resultsSee delivered, read, replied and converted as it happens.
BroadcastsSending now
Festive sale early accessMessaging · opted-in shoppers
64%
Renewal remindersMessaging, email · due this month
82%
Order delay updatesSMS · affected orders
95%
Feedback after deliveryMessaging · delivered last week
41%
Example dashboard

Send your first message with one request. Connect your channels, your catalogue and the tools your agents need.

Messaging apps SMS CRM Web chat Helpdesk Webhooks
Read the chat docs
Send a message
POST /v1/chat/messages

{
  "agent_id": "order_support",
  "channel": "messaging",
  "to": "+919876543210",
  "template": "order_delayed",
  "variables": { "name": "Riya", "order": "#48213" }
}
202 · Message queued · replies routed to your agent

Chat questions, answered.

Which channels are supported?

Messaging apps, SMS, web chat and email. A customer’s messages from every channel land in one thread.

Can customers reach a person?

Always. Customers can ask for a human at any point, and your team can take over any thread with one click and the full history.

Can the agent take actions, not just answer?

Yes. Connect your systems and the agent can check orders, book slots, update records and send payment links inside the chat.

How do broadcasts stay compliant?

Broadcasts go only to customers who opted in, use templates your team approves, and respect quiet hours and opt-outs.

How is pricing calculated?

Chat is billed by conversations, with volume plans for enterprise traffic. Talk to sales for a quote based on your channels and volumes.

Every message, answered well.

Start with one channel and one use case. We’ll help you design the agent, connect your channels and go live.