Effective Date: 6th Oct 2024
Welcome to Superdash, operated by parent company Spanrr Technologies Private Limited.
Spanrr Technologies Private Limited (“us”, “we”, or “our”) operates https://superdashhq.com and https://superdash.ai (hereinafter collectively referred to as “Service”). This Privacy Policy governs your visit to https://superdashhq.com and https://superdash.ai, and explains how we collect, safeguard, and disclose information that results from your use of our Service. We use your data to provide and improve the Service
By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used have the same meanings as in our Terms and Conditions.
Our Terms and Conditions (“Terms”) govern all use of our Service and, together with the Privacy Policy, constitute your agreement with us (“agreement”).
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing us at support@trysuperdash.com.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”). This may include:
When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Other tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
Types of Cookies We Use:
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Spanrr Technologies Private Limited uses the collected data for various purposes:
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (e.g., if required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Spanrr Technologies Private Limited will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or country unless there are adequate controls in place, including the security of your data and other personal information.
We may disclose personal information that we collect, or you provide:
11. Sharing Information with Third Parties
Spanrr Technologies Private Limited does not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted partners to help perform statistical analysis, provide email or postal mail services, provide customer support, or arrange for deliveries.
Types of Third Parties We Share Information With:
Trust and Security:
These third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
We may disclose your information also:
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights covered by GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Your Rights Include:
Please note that we may ask you to verify your identity before responding to such requests. Additionally, we may not be able to provide the Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
CalOPPA requires commercial websites and online services to post a privacy policy. According to CalOPPA, we agree to the following:
Exercising Your Rights:
To exercise any of these rights, please submit a verifiable request by contacting us at support@trysuperdash.com. We will respond to your request within the required time frame.
Non-Sale of Personal Information:
We do not sell your personal information. Therefore, the right to opt-out of the sale of your personal information does not apply to you.
Our Policy on “Do Not Track” Signals:
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Subject to certain exceptions, you have the right to request that we delete the personal information we have collected about you.
Upon Receiving a Verifiable Request, We Will:
Please Note:
We may not be able to comply with your request to delete your personal information if it is necessary to:
Spanrr Technologies Private Limited does not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted partners to help perform statistical analysis, provide email or postal mail services, provide customer support, or arrange for deliveries.
Types of Third Parties We Share Information With:
Trust and Security:
These third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy Terms. We also encourage you to review Google's policy for safeguarding your data: Google Analytics Data Protection.
Segment.io is a web traffic analysis tool. You can read the Privacy Policy for Segment.io here.
We may use third-party Service Providers to automate the development process of our Service.
GitHub is a development platform to host and review code, manage projects, and build software. For more information on what data GitHub collects, the purposes, and how the protection of the data is ensured, please visit the GitHub Privacy Policy.
11.2.2 PostHog
PostHog is a product analytics platform. For more information, please visit the PostHog Privacy Policy.
12. Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our Services are not intended for use by children under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from Children under 13. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service prior to the change becoming effective and update the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
