Terms and Conditions

Terms of Service
Last Updated: Oct 6th, 2024
1. Introduction

  Welcome to Spanrr Technologies Private Limited (“Company”, “we”, “our”, “us”)! Thank you for choosing to use our services. Please take a moment to read these Terms of Service ("Terms", "Terms of Service") carefully before using our web pages located at https://superdash.ai (the "Service"). Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information resulting from your use of our web pages. Please read it here: https://superdash.ai/privacy.

Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). You acknowledge that you have read and understood the Agreements and agree to be bound by them. If you do not agree with (or cannot comply with) the Agreements, then you may not use the Service, but please let us know by emailing [support@trysuperdash.com](mailto:support@trysuperdash.com) so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use the Service.

2. Communications

  By creating an account, you consent to receive newsletters, marketing, or promotional materials from us. You can opt out at any time by following the unsubscribe link or emailing us.

3. Purchases

  To make a purchase through our Service, you may need to provide relevant payment and billing details. We reserve the right to cancel or refuse orders under certain circumstances, including suspected fraud or errors in product information.

4. Subscriptions

  Some services are billed on a subscription basis. Subscriptions will renew automatically unless you cancel or we terminate the service. A valid payment method is required for automatic billing.

5. **Free Trial**

  We may offer a free trial at our discretion. Your account will not be charged until the trial ends unless canceled.

6. Fee Changes

  We may modify subscription fees and will notify you before changes become effective. Continued use of the Service after changes constitutes your acceptance.

7. Content and Prohibited Uses

  You may use the Service only for lawful purposes. It is prohibited to engage in any illegal activities, impersonate others, or send unsolicited communications such as spam.

8. Analytics

  We use third-party services like Google Analytics to monitor and analyze our Service’s usage.

9. No Use by Minors

  Our services are intended for users who are at least 18 years old. If you are under 18, you are not authorized to use our Service.

10. Accounts

   By creating an account, you confirm that the information provided is accurate and that you are responsible for maintaining its confidentiality. Inaccurate details or failure to notify us of breaches may lead to termination of your account.

11. Intellectual Property

   The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Superdash , it's parent company and its licensors. The Service is protected by copyright, trademark, and other laws of both the State of Kerala and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

12. Acceptable Use Policy

   By accessing or using our Service, you agree to comply with the following terms:

   - **Compliance with Laws**: Your use of the Service must adhere to all applicable laws and regulations.
   - **Prohibited Conduct**:
     - No unauthorized access or interference with Service operations.
     - No security breaches or testing for vulnerabilities.
     - No disruption of Service to other users.
     - No distribution of viruses or malicious code.
     - No phishing, spamming, or engaging in illegal or harmful communications.

13. Copyright Policy and DMCA

   We respect the intellectual property rights of others. Claims of copyright infringement can be submitted to us at [support@trysuperdash.com](mailto:support@trysuperdash.com). Misrepresentations can result in penalties.

14. Feedback and Error Reporting

   You agree that feedback submitted to us may be used for any purpose without restriction. Error tracking services may be provided by third parties like Sentry.

15. Links to Other Websites

   Our Service may contain links to third-party websites that are not under our control. We are not responsible for their content, policies, or services.

16. Disclaimer of Warranty

   The services are provided “as is” without warranties of any kind. We make no guarantees regarding the accuracy, reliability, or availability of the Service.

17. Limitation of Liability

   Except as prohibited by law, Spanrr Technologies is not liable for any indirect or consequential damages arising out of your use of the Service.

18. Indemnification

   You agree to indemnify, defend, and hold harmless Spanrr Technologies Private Limited, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Service, any user postings made by you, your violation of any terms of this Agreement, your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations. Spanrr Technologies reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Spanrr Technologies in asserting any available defenses.

19. Arbitration

   In the event the parties are unable to resolve any dispute arising out of or concerning these Terms, such dispute shall be resolved exclusively through final and binding arbitration pursuant to the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a single neutral arbitrator and administered by an arbitration service mutually agreed upon by the parties, in a location agreed upon. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction.

   In any legal or equitable action, proceeding, or arbitration arising out of or concerning these Terms, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims arising out of or relating to these Terms, whether directly or indirectly.

20. Security Policy

   We will use commercially reasonable efforts to secure the Service from unauthorized access, alteration, or use and other unlawful tampering.

21. Termination

   We reserve the right to terminate or suspend your account at our discretion without prior notice.

22. Governing Law

   These Terms shall be governed by the laws of the State of Kerala, without regard to its conflict of law principles.

23. Publicity Rights

   You grant us a non-exclusive, royalty-free license to use your trademarks and logos for the purpose of identifying you as a user of our Service on our website and in marketing materials.

24. Changes to Service

   We reserve the right to amend or withdraw our services at any time without notice.

25. Amendments to Terms

   We may update these Terms, and your continued use of the Service after any changes become effective constitutes your acceptance of the revised Terms.

26. Waiver and Severability

   Failure to enforce any provision of these Terms does not constitute a waiver of such provisions. If any part of the Terms is deemed invalid, the remaining provisions will remain in effect.

27. Acknowledgement

   By using the Service, you acknowledge that you have read and agree to these Terms of Service.

28. Contact Us

   For feedback, support, or any inquiries, please contact us at:

   Email: [support@trysuperdash.com]